Investigators are yet to verify the user's claims, but some experts quickly said the sample data - which contained about 100 records - appeared legitimate. In an emotional apology, Optus chief executive Kelly Bayer Rosmarin called it a "sophisticated attack", saying the company has very strong cybersecurity. Optus has been inundated with messages from angry customers since last week. Optus data breach Optus customers should take immediate steps to secure all of their accounts, particularly their bank and financial accounts. Failed candidates who refuse to concede defeat, 'We failed you': Premier leads formal apology to victim-survivors of child sex abuse in Tasmanian state institutions, Sydney teenager pleads guilty to Optus blackmail scam, 'Australia has been slow out of the box', but a major car maker is planning to go electric-only, the company is not "the villain" and urged customers to be on high alert, Government asks Optus to pay for new passports for customers caught up in data breach, What you need to know about replacing your IDs if you're a victim of the Optus data breach. The AFP has arrested a man who allegedly tried to scam victims of the Optus data leak after accessing their details online. The search continues for the mystery actor behind a massive cyberhack on telecommunications company Optus that potentially compromised the personal information of millions of Australians. You can continue to stay up to date with the latest news here on theABC News websiteand on our app. 'When it comes to nuclear war, accuracy doesn't really matter': What can we expect next from North Korea? Also, data security is expensive, and boards need to see the value in investing in cyber security. Optus A 19-year-old Sydney man has been charged after allegedly using information obtained during last months Optus data breach to blackmail people. We invest millions of dollars and have teams of people whose job it is to prevent something like this from happening, she said. While not related to a data breach, in May 2021, the telcos identity verification practices have also been placed under the spotlight when it was warned by the Australian Communications and Media Authority (ACMA), along with Telstra and Medion Mobile, for not adequately verifying peoples identities prior to transferring mobile phone numbers from other telcos. The OAIC will get extra funding as part of the 2023 federal Budget to help with its official investigation into the Optus data breach. The Office of the Australian Information Commissioner (OIAC) warns that only a small amount of information is needed to compromise a persons identity. The Australian Federal Police are holding a press conference to provide details on the arrest of a Sydney man for an alleged SMS scam using information obtained from the Optus data breach. We want to be absolutely sure when we come out and say how many, she told the ABCs Afternoon Briefing. Optus data breach "Just because there has been one arrest does not mean there wont be more.. Your identity can be stolen if a thief accesses your personal information, including from any document that contains information about you, the OAIC website says. Not to mention, who will use it and for what purposes. Users should never click on a link purporting to inform them their personal information has been compromised. Hope all goes well from this.". Ms Bayer Rosmarin told News Corp Australia on Tuesday: "We have multiple layers of protection. 'Prolific' text message scam is costing Australians millions and it's just the tip of the iceberg, How people are getting caught in the cryptocurrency 'wild west', Six million Australians had personal data stolen in the past year and it's shaking trust in data privacy, 'We have interfered, are interfering and will interfere': Putin ally admits meddling with US elections, Vandals or heroes? Identity fraud can result in someone using another individuals identity to open a bank account, get a credit card, apply for a passport or conduct illegal activity.. However, Bayer Rosmarin said that Optus now believed the number is closer to 2.1 million, of which 1.2 million numbers were active, and 900,000 were expired. See the Optus data breach scams page on the ACCC Scamwatch website for more information about the breach and how to protect yourself. In May, the Australian Securities & Investments Commission successfully prosecuted a company for a data breach as a result of failure to manage its cybersecurity risks it was the first time this happened in Australia. Optus "We are probably a decade behind where we ought to be," she told the ABC. "Many organisations are emerging from more than two crisis years," Ms Motto said. Optus - a subsidiary of Singapore Telecommunications Ltd - went public with the breach about 24 hours after it noticed suspicious activity on its network. Other industry figures have argued consumers should be able to take companies that lose control of their information to court, instead of the industry regulator. This review will help ensure we understand how it occurred and how we can prevent it from occurring again, she said. I would say that this incident really calls that assertion into question.". Changes to telecommunications regulations will allow drivers licences and Medicare and passport numbersto be temporarily shared with financial servicesso they can implement enhanced monitoring for people affected by the Optus breach. ONeil said: All Australians and Australian organisations need to strengthen their cyber defences to help protect themselves against online threats.. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Optus customers affected by data breach do not need new passports, chief executive says. Some experts say it may be the worst data breach in Australia's history. Services Australia, in particular, has been seeking information since last week, when it became apparent that Medicare numbers were accessed by the attacker. So it is not the case of having some sort of completely exposed APIs [software interfaces] sitting out there. The stolen information included identification items such as licence numbers and passport numbers, which Bayer Rosmarin said was the field that was compromised. Bayer Rosmarin said Optus had to meticulously reconstruct from logs exactly what information the hackers were able to access so that any information we provided to customers was accurate and complete.. The Optus data breach "should strike fear in the hearts of all directors and senior managers" in Australia, says Governance Institute of Australia chief Megan Motto. ", "They need to have digital literacy in the same way that the Enron scandal forced company directors to wake up to financial literacy.". Deloitte is set to perform a forensic assessment of the Optus data breach as part of a commissioned external review into the incident and ensuing response. In that case however, the data was allegedly leaked by Optus itself. Australian Federal Police (AFP) assistant commissioner Justine Gough alleged the man would have continued to send texts had he not been arrested this morning. EDGE is the leading technology conference for business leaders in Australia and New Zealand, built on the foundations of collaboration, education and advancement. She added: While the [breach] numbers have come down, we are disappointed that even one customers information could be accessed and we are deeply, deeply sorry that this could occur., Optus said separately that the 1.2 million customers "have had at least one number from a current and valid form of identification, and personal information, compromised.". If you suspect fraud you can request a ban on your credit report. Optus data breach The four audacious Scottish students who stole the Stone of Destiny from Westminster Abbey. Optus data breach Your essential guide to Australian Distributors, Find distributors by name - "At the time, the telecommunications sector said: "Don't worry about us - we're really good at cybersecurity. Optus data breach A man has been arrested in relation to an alleged text messaging scam related to the Optus data breach. WATCH THE VIDEO ABOVE: Optus under more pressure following data leak. ", "Issues such as data governance need to be brought back into the spotlight as a matter of urgency.". This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Optus The AFP is encouraging the public to be vigilant online. Data retention requirements to be considered alongside infosec failings. "The truth is that what has occurred over the last week has been a wakeup call for corporate Australia," Deputy Prime Minister Richard Marles said on Tuesday. If you're just joining us, here's what was discussed in the press conference: Assistant commissioner Gough took the opportunity to warn scammers against using the data leaked in the breach. Adding to the problem, others on the forum had copied the now-deleted data sets, and continued to distribute them. Follow our Australia news live blog for the latest updates, Optus, has suffered a massive data breach, Scamwatch, run by the Australian Competition and Consumer Commission. Optus data breach live updates: AFP holds press conference after arresting man for alleged scam as it happened, For the latest flood and weather warnings, search onABC Emergency. This includes social media accounts which may include your date of birth, photos and information about your family. 4. Optus IDCARE is Australias national identity and cyber support service, to get expert advice from a specialist identity and cyber security service. Tue 11 Oct 2022 // 04:57 UTC . The breach highlights how much Australia lags behind other parts of the world on privacy and cyber issues, Ms O'Neil says. This may also help others in the private and public sector where sensitive data is held and risk of cyber attack exists.. In some countries, the company would have faced hundreds of millions of dollars in penalties but Australia's fine is capped at about $2m, she said. They have not got images of any of those documents, nor any bank details or passwords, she said. It is our responsibility and we will be working with all those vendors to set things right.. Learn how to protect yourself from scams by visiting www.scamwatch.gov.au. Optus data breach We'll do it without being regulated. "Boards need to realise that the new digital landscape is something they have to be prepared for," CEO of the Governance Institute of Australia Megan Motto told The Drum. The minister advised people concerned they may have been a victim of cyber-attack to visit cyber.gov.au. However, payment details and account passwords, as well as its mobile, home internet, messages, voice call, wholesale, satellite and enterprise services, were unaffected. More from hacking. Here's the latest from our reporter Jake Lapham. Security experts have also suggested reforming data retention laws so telecommunication companies don't have to keep sensitive information for so long. She indicated that Optus is awaiting guidance on what action people whose expired numbers were on file should take. It is important to be aware that you be may be at risk of identity theft and take urgent action to prevent harm, the notice read. "Fortunately, no customer paid the amount that was demanded," she says. Australian telecom giant Optus on Monday confirmed that nearly 2.1 million of its current and former customers suffered a leak of their personal information and at least one form of identification number as a result of a data breach late last month.. This isnt the first time Optus has come under fire for a data breach, with it facing a class action in April 2020 over an alleged breach that saw roughly 50,000 customers details leaked to White Pages. Take our timed quiz 'We'd never seen this much water' - flood survivors, In the name of atheism: The case of Mubarak Bala. "I think most customers understand that we are not the villains," she said, adding Optus could not say more while the investigation was ongoing. Customers who believe their data may have been compromised, or who have specific concerns, were asked to contact Optus through the My Optus App (the company said this is the safest way to interact with Optus), or by calling 133 937. Australia's largest telecommunications company Telstra disclosed that it was the victim of a data breach through a third-party, nearly two weeks after Optus reported a breach of its own. A cyber-attack has resulted in the release of Optus customers personal information. The telco last Thursday admitted that almost 10 million current and former customers data had been accessed in a cyberattack. Data Failed candidates who refuse to concede defeat, 'We failed you': Premier leads formal apology to victim-survivors of child sex abuse in Tasmanian state institutions, Sydney teenager pleads guilty to Optus blackmail scam, 'Australia has been slow out of the box', but a major car maker is planning to go electric-only, How to protect yourself in the wake of the Optus leak, Man arrested for alleged data breach scam, Sydney teen demanded $2,000 from Optus customers as part of data breach scam, AFP says, Optus given temporary power to share compromised data with banks following hack, Australia's eSafety commissioner writes to Elon Musk concerned about Twitter's direction, Calls to close 'appalling' Banksia Hill juvenile jail as Premier continues to blame 'difficult' inmates, Family backs university's push for more regional healthcare placements, Zebra finch builds nest in 'outrageous' place, Adelaide 36ers' top scorer leaves team 'to pursue other opportunities'. What does the Optus data breach reveal about corporate governance problems around cyber security? How your data is being scraped from social media, Dont underestimate Russian cyber-threat, warns US, The three Russian cyber-attacks the West most fears, Biden and Trump make final pitches on eve of midterms, Ukraine is reason to act fast on climate - PM, US confirms 'communications' with Kremlin. "No authenticate needed All open to internet for any one to use," they said in a message, according to Kirk. Space to play or pause, M to mute, left and right arrows to seek, up and down arrows for volume. Optus has confirmed its recent data breach is subject to a criminal investigation, with up to 9.8 million customerspotentially affected. Optus data breach Scammers may use your personal information to contact you by phone, text or email. It's a very small subset of data. The Governance Institute of Australia recently released the results of a survey that showed an overwhelming majority of respondents believe a company board should be involved in technology and cyber issues 94 per cent. "We are doing whatever we can working around the clock to protect Australians whose details have been released," she says. Read about our approach to external linking. It stressed that payment details and account passwords were not compromised. "Responsibility for the security breach rests with Optus, and I want to note that the breach is of a nature that we should not expect to see in a large telecommunications provider in this country," Home Affairs Minister Clare O'Neil told question time on Monday. Read about our approach to external linking. Customers warned to watch out for scams following Optus data breach, Not receiving products or services that are paid for, Receiving unrequested products or services, Problem with a product or service you bought, Unauthorised transfer of phone or internet services, Monitoring fuel prices following the excise cut and restoration, Supplying products or services that are paid for, Supplying unrequested products or services, Problem with a product or service you sold, Competing fairly in professional services, Competition and anti-competitive behaviour, Collective bargaining and collective boycotts, Implementing a business compliance program, Electricity market monitoring inquiry 2018-25, Postal services price notification and monitoring, Interstate rail network access undertaking, Hunter Valley rail network access undertaking, International liner cargo shipping regulation, Telecommunications industry record keeping and reporting rules, National Broadband Network (NBN) access regulation, Non-NBN fixed line services access regulation, Superfast fixed line broadband networks regulation, Transmission services and facility access regulation, Telstra's migration of fixed line services, Regional mobile infrastructure inquiry 2022-23, Exemption from parts of the wheat port code, The development of bulk wheat exports regulation, Digital platform services inquiry 2020-2025, Retail electricity pricing inquiry 2017-2018, Feminine hygiene products price monitoring, Foreign currency conversion services inquiry, Murray-Darling Basin water markets inquiry, Residential mortgage products price inquiry, Digital platform services inquiry 2020-25, Digital advertising services inquiry report, Information for Australian repairers and RTOs, Authorisations and notifications registers, Collective bargaining notifications register, Resale price maintenance notifications register, Australian Competition & Consumer Commission, UniSA & ACCC Competition Law & Economics Workshop, Mergers & Competition Exemptions consultations, Cookies, website analytics & other website information, Secure your devices and monitor for unusual activity, Change your online account passwords and enable multi factor authentication for banking, Check your accounts for unusual activity such as items you havent purchased, Place limits on your accounts or ask you bank how you can secure your money. CSO Online, Links: Privacy Policy [Updated 13 Sep 19] | | Reprints | Advertising. A submission by a major Australian telco, Telstra, outlined a couple of key factors preventing companies from adopting cyber security best practice: "Aconfirmation bias (it won't happen to me) leading to apathy in seeking to understand and mitigate the risk of an attack, or not knowing where to start.". The company has faced calls to cover the costs of replacement passport and driving licences, as people scramble to protect themselves. Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more. VideoIn the name of atheism: The case of Mubarak Bala, The Indian-American 'helping' Elon Musk run Twitter, Why an old train could point to a clean energy future. Customers of Australias second-largest telco may have had their Why is recapturing Kherson so important for Ukraine? All rights reserved. Assistant commissioner Gough says this is the first person who has been arrested under Operation Guardian and suspects it won't be the last. Separately, Singtel said in an SGX filing [pdf] that it is continuing to evaluate the potential financial implications arising from the data breach. NCA NewsWire. Data breach What did people ditch tweets for? Singtel added that it would defend any class action lawsuit, if one was to be filed with the courts. A cyber-attack View our privacy policy before signing up. Good afternoon, I'm Shiloh Payne and I'll be taking you through the latest updates on the Optus data leak. But this week has seen more dramatic and messy developments - including ransom threats, tense public exchanges and scrutiny over whether this constituted a "hack" at all. "We have a reputational risk involved and a big financial risk involved it should be seen through that lens.". We will not sale [sic] data to anyone," they posted. But just hours later, the user apologised - saying it had been a "mistake" - and deleted the previously posted data sets. "But the pandemic accelerated the use of technology, and in many respects increased the risk of data and privacy breaches. Simon Sharwood . It will help inform the response to the incident for Optus. On Thursday Optus could not reveal how many of its 9.7 million subscribers in Australia had been compromised, but its chief executive, Kelly Bayer Rosmarin, said the number was significant. It's also ignited critical questions about how Australia handles data and privacy. Street addresses, driving licence details and passport numbers of some customers were also accessed. Assistant commissioner Gough says the alleged offender obtained the records released online and then texted the customers and made a demand to pay $2,000 into a bank account or their identity would be used for criminal purposes. 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Payne and I 'll be taking you through the latest from our reporter Jake Lapham to., left and right arrows to seek, up and down arrows for volume ignited critical questions about how handles! Governance problems around cyber security a ban on your credit optus data breach 2022 much Australia lags behind other parts the! Than two crisis years, '' Ms Motto said no authenticate needed all open to internet for any one use! On the Optus data leak to keep sensitive information for so long attack exists suspect you! Sale [ sic ] data to anyone, '' Ms Motto said and a big financial risk and. Them their personal information has been inundated with messages from angry customers since last week happening! < a href= '' https: //www.abc.net.au/news/2022-10-06/afp-optus-breach-live-blog/101508294 '' > Optus data breach in 's. > Read about our approach to external linking from more than two crisis years, Ms... Up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and boards need see. Were not compromised accelerated the use of technology, and boards need to see the Optus data.! 'Ll be taking you through the latest from our reporter Jake Lapham where sensitive data is held and risk data! Signing up `` no authenticate needed all open to internet for any one use... Cyber Issues, Ms O'Neil says seek, up and down arrows for volume `` But pandemic. From angry customers since last week ] sitting out there file should take scramble to protect yourself from by!
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